Subject

ENFX

 Discussion Thread

 Response (L***** B*****)

10/04/2008 03.14 PM

Dear Mr Pappalardo,

Thank you for contacting us and let me apologize for the delay in our response.

Having checked the receipts you attached I noticed that your name is not on the receipt from the hotel. Unfortunately we cannot assume that it was you who shared the room with Mr Papalardo Bastianini. Thus, a formal confirmation from the hotel concerning the issue is required. I am looking forward to receiving the above confirmation from you.

Thank you for taking the time to contact us Mr Pappalardo. If you require any further assistance, please do not hesitate to contact us again via the contact us section of the easyJet web site.

Yours sincerely,

L***** B*****
Customer Services Coordinator

 Customer (N******* F******)

15/02/2008 04.30 PM

Please find attached a scanned document for your action.
If you have any questions concerning this message or the document please contact Document Control on EXT 5337

==================== application File Attachment ====================
0002EC2B.pdf, 528922 bytes, added to incident

 Question Reference No: 080215-001484